Computer Technician +CompTIA A
Course Code
HRM-011
Date
27 April - 8 May 2025
Place
Dubai
Fees
3000$
Introduction :
The Computer Technician +CompTIA A course is designed for individuals seeking to develop their skills in information technology. The course prepares participants with the essential knowledge and skills needed to understand computer components, operating systems, and networks. It focuses on understanding security systems and common technical issues that IT professionals face. By the end of the course, participants will be able to pass the CompTIA A+ certification exam and earn a globally recognized certificate in computer support. The course includes both theoretical and practical sessions to provide the participants with the expertise needed to excel in this field.
Objectives :
- Understand the core components of a computer and how they function.
- Learn about operating systems and maintenance tools.
- Master the basics of networking.
- Identify and resolve common computer problems.
- Learn the fundamentals of computer security.
- Acquire skills in installing hardware and software.
- Understand local network support basics.
- Set up and maintain computer systems to meet business needs.
Target Audience :
- IT professionals.
- Technical support staff.
- Computer repair specialists.
- Network professionals.
- Individuals interested in entering IT.
- Organizations needing support staff for hardware and software.
- Managers wishing to train employees in IT.
Content Outlines :
Module 1 – Computer Components
- Defining key computer components.
- Types of processors and their functions.
- Memory types and their workings.
- Understanding the motherboard.
- Input and output devices.
- Assembling a computer from its components.
Module 2 – Operating Systems
- Basic types of operating systems.
- Functions of operating systems.
- Installing and configuring operating systems.
- Managing files in operating systems.
- Understanding modern operating systems.
- Troubleshooting operating system issues.
Module 3 – Networking
- Types of networks and their applications.
- Connecting a computer to a network.
- Security systems in networking.
- Managing local area networks LAN .
- Understanding DNS and IP Addressing.
- Troubleshooting networking issues.
Module 4 – Computer System Support
- Setting up systems for optimal performance.
- Maintaining computer hardware.
- Setting up and managing printers and input devices.
- Solving common hardware issues.
- Determining system specifications for businesses.
- Maintaining integrated hardware and software systems.
Module 5 – Software Management
- Basic software types.
- Managing application software.
- Basic programming for system maintenance.
- Diagnosing and resolving software issues.
- Understanding software management systems.
- Periodic maintenance for software.
Module 6 – Computer and Network Security
- Importance of computer security.
- Types of security threats.
- Methods of protecting against viruses.
- Handling network attacks.
- Managing passwords and protecting them.
- Using security tools on networks.
Module 7 – Computer Repair and Maintenance
- Diagnosing computer faults.
- Repairing common computer faults.
- Handling software failures.
- Fixing network connectivity issues.
- Repairing printers and other peripherals.
- Developing repair skills.
Module 8 – Customer Support
- Effective communication with clients.
- Providing remote troubleshooting support.
- Creating maintenance and setup reports.
- Offering technical consultations.
- Prioritizing and resolving issues.
- Developing soft skills for client support.
Module 9 – Computer Management Tools
- Monitoring tools for hardware.
- Remote system management tools.
- Automatic update tools.
- Backup creation tools.
- Network performance monitoring tools.
- Managing devices using specialized programs.
Module 10 – CompTIA A+ Certification
- Introduction to CompTIA A+ certification.
- Preparing for the certification exam.
- Techniques for passing the exam.
- Analyzing exam questions.
- Strategies for success.
- Obtaining a globally recognized certification.